Privacy Policy

1. Introduction

Wits Australia Pty Ltd ("Wits Australia", "we", "our", or "us") is committed to protecting your privacy and handling your personal information in an open and transparent manner.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, interact with our services, or communicate with us.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

ACNC Registration and Governance - Wits Australia is a charity registered with the Australian Charities and Not-for-profits Commission (ACNC). As a registered charity, we are committed to operating in accordance with the requirements of the Australian Charities and Not-for-profits Commission Act 2012 (Cth) and the ACNC Governance Standards.

We are committed to maintaining high standards of accountability, transparency, ethical conduct, and responsible management of the personal information entrusted to us by our donors, supporters, volunteers, beneficiaries, and other stakeholders. Our collection, use, storage, and disclosure of personal information are undertaken in accordance with applicable Australian privacy laws and our obligations as a registered charity.

Where required, Wits Australia also complies with applicable Commonwealth, State, and Territory fundraising laws and reporting obligations relating to charitable fundraising activities and donor information.

2. Personal Information We Collect

We may collect personal information that is reasonably necessary for our business activities, including:

• Full name
• Company name
• Email address
• Telephone number
• Postal or business address
• Job title
• Information submitted through contact forms
• Information relating to products or services you enquire about
• Any other information you voluntarily provide to us

We may also collect technical information such as:

• IP address
• Browser type and version
• Device information
• Website usage data
• Cookies and analytics information

3. How We Collect Personal Information

We collect personal information directly from you when you:

• Complete forms on our website
• Contact us by email, telephone, or online enquiry
• Subscribe to newsletters or updates
• Request information about our products or services
• Engage with us through social media platforms
• Make a donation through our website

We may also collect information automatically through cookies and similar technologies when you visit our website.

4. Why We Collect Personal Information

We collect, hold, and use personal information for purposes including:

• Providing products and services
• Responding to enquiries and requests
• Processing and acknowledging donations
• Managing customer and donor relationships
• Delivering marketing communications (where permitted by law)
• Improving our website, products, and services
• Managing security and preventing fraud
• Meeting our legal and regulatory obligations

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve user experience and analyse website traffic.

Cookies help us:

• Understand how visitors use our website
• Remember user preferences
• Improve website functionality

You can choose to disable cookies through your browser settings, although some website functions may not operate correctly as a result.

We may use analytics services such as Google Analytics to collect anonymous website usage information.

6. Disclosure of Personal Information

We may disclose personal information to:

• Employees, contractors, and service providers who assist our business operations
• IT and website hosting providers
• Marketing, analytics, and communication service providers
• Donation processing providers
• Legal, accounting, and professional advisers
• Government agencies, regulators, or law enforcement authorities where required by law

We do not sell or rent personal information to third parties.

7. Overseas Disclosure

Some of our service providers may store or process information outside Australia.

Where personal information is disclosed overseas, we take reasonable steps to ensure that recipients handle the information in accordance with Australian privacy laws and appropriate security standards.

8. Data Security

We take reasonable measures to protect personal information from:

• Unauthorised access
• Misuse
• Interference
• Loss
• Modification
• Disclosure

These measures include technical, administrative, and physical security controls designed to safeguard personal information.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Access and Correction

You may request access to the personal information we hold about you and request corrections if the information is inaccurate, incomplete, or out of date.

To make a request, please contact us using the details provided below.

We may require verification of your identity before processing your request.

10. Marketing Communications

We may send you information about our products, services, updates, events, fundraising activities, or other information relevant to Wits Australia where permitted by law.

You can opt out of receiving marketing communications at any time by:

Clicking the unsubscribe link in emails; or

Contacting us directly.

11. Donations and Payment Processing

Wits Australia may accept online donations through the GiveEasy platform.

When you make a donation via our website, you may be redirected to GiveEasy's secure payment platform to complete your transaction. Personal information and payment details provided during the donation process are collected and processed by GiveEasy in accordance with its privacy policy, security procedures, and applicable laws.

We may receive information from GiveEasy that is necessary to administer your donation, including:

• Your name
• Email address
• Contact details
• Donation amount
• Donation date
• Any communication preferences you provide

Wits Australia does not receive or store your full credit card details or other sensitive payment information.

We may use donor information to:

• Process and acknowledge donations
• Provide donation receipts and tax documentation where applicable
• Respond to donor enquiries
• Maintain donor records
• Communicate with donors regarding our programs, activities, events, and fundraising initiatives where permitted by law

Where available, donors may choose to make donations anonymously.

For further information about how personal information is collected, used, disclosed, and protected during the donation process, please refer to the GiveEasy Privacy Policy available on the GiveEasy website.

12. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of external websites. We encourage you to review their privacy policies before providing any personal information.

13. Complaints

If you believe we have breached the Privacy Act 1988 (Cth) or mishandled your personal information, please contact us in writing.

We will investigate your complaint and respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):

Office of the Australian Information Commissioner (OAIC)
Website: https://www.oaic.gov.au
Phone: 1300 363 992

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

The latest version will always be published on our website with the updated effective date.

15. Contact Us

If you have any questions about this Privacy Policy or wish to access, update, or correct your personal information, please contact:

Wits Australia Pty Ltd
Address: 4/4 25 Buckingham Street, Surry Hills  NSW 2010
Email: contact@catalystmanagement.com.au
Phone: 1300 816815
Website: https://www.witsaustralia.com.au